Frequently asked questions

All orders can be placed on our website by filling out our custom cookie or custom treats order forms. We will reach out to you with more details and questions to proceed!

We recommend placing your order at least 3 weeks before your event date. Rush orders may be available depending on the schedule (fees may apply).

At this time we do not require a deposit. This is subject to change.

We can arrange for delivery or for pickup!

At this time we do not ship our cookies and treats. Only local orders.

Our products are made in a kitchen that handles gluten, dairy, nuts, and other allergens. While we do our best, we cannot guarantee an allergen-free product.

For freshest tasting cookies, eat within 3 days of opening. Sugar cookies stay their freshest up to two weeks in their heat sealed wrapper. Cookies are best kept on the kitchen counter in a cool, dry place out of direct sunlight. Do NOT refrigerate! Humidity from the fridge may ruin the cookie. Cookies can be frozen up to 3 months. Place wrapped cookies in an airtight container and set in the freezer. The night before, place the unopened container on the counter to thaw overnight!

Cancellations must be made 7 days prior to pickup/delivery to receive a refund. No refunds for orders canceled after this timeframe.